• Insisting on physical consultation:

even for cold/cough or mild symptoms or just a prescription refill. Even though it may be possible clinically, the doctor rarely comes to the patient to perform a physical consultation

  • Multiple consultations:

first consultation, lab test/diagnostic tests/X-ray/scan, follow-up consultation

  • Rigid consultation times:

Always during office hours, rarely an opportunity to have a consultation after work or on non-working days

  • Extreme waiting period:

Waiting times can go up to 5-6 hours for a consultation that may last just 15 mins

  • Relying on age-old practices:

Refusal to adapt to newer systems even when new processes are available

  • No option of asking follow-up questions:

You may not get a chance to ask your doctor any questions about the prescription / follow-up advice without second consultation. And in most cases, this second consultation ends up becoming a paid consultation

  • Repetition of medical history:

Need to restart whole history for a new consultation and if you don’t remember the details or miss out on anything important, it can adversely affect the outcome of your consultation with the doctor

  • Hospital labs & pharmacy only:

Most doctors/hospitals do not accept reports of tests conducted at other labs and insist that their own labs to used. Even when prescriptions are given, patients are usually advised to buy the medicines at the pharmacy of the doctor/hospital and not from outside, even if the patient prefers otherwise